Terms and Conditions

 

Caboodle Terms and Conditions

Interpretation

"Privacy Policy" means the Privacy Policy which forms part of these Terms and applies to all instances of our collection and/or use of your personal data through the Website. The Privacy Policy can be viewed here: https://caboodle.nationalbooktokens.com/privacy-policy-cookies 

"Prohibited Content" means the content specified as such and as determined in accordance with clause 4 of these Terms, under Acceptable Use Policy.

"Sign up" and "create account" mean registering on the Website and/or agreeing to receive emails from National Book Tokens.

"Terms" means these Caboodle Terms and Conditions.

"We", "us" and "our" mean Book Tokens Ltd., a company registered in England & Wales with company number 379411.

"Caboodle" and “Website” means this website and its emails: https://caboodle.nationalbooktokens.com 

"You" and "your" mean the person using Caboodle under these Terms.

1. Your Access to Caboodle

By accessing or using Caboodle, you agree that you have read and understood the Terms and that you agree to them. Your continued access to and/or use of Caboodle will mean that you agree to be bound by the most current version of the Terms as may be updated from time to time.

  1. By creating an account, interacting with Caboodle in any way (e.g. entering a competition), or opting in into newsletters from National Book Tokens, you agree to our collection and use of your personal data as set out in the Privacy Policy. Where you provide information to us (whether during sign up, entering a competition or by any other means) you must ensure that the information is accurate and you must not impersonate, imitate or pretend to be someone else. If information that you provide becomes inaccurate, you must update it by using the appropriate update mechanism on Caboodle.
  2. Using Caboodle (including creating an account, receiving emails from National Book Tokens, entering competitions and prize draws, claiming rewards and benefits as a result of the Caboodle Points scheme), is only available to persons who are aged 16 and above, and who are UK and Republic of Ireland residents (including the Channel Islands), except employees of the Booksellers Association and Book Tokens Ltd., their families, employees of participating bookshops, and anyone else connected with the Booksellers Association. 
  3. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on Caboodle for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  4. Your use of any information or materials on Caboodle is entirely at your own risk, for which we shall not be liable.
  5. Neither we nor our affiliates make any representation that materials on Caboodle are appropriate or available for use in locations outside the United Kingdom or Ireland, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access Caboodle from other locations do so under their own initiative and are responsible for compliance with local laws.
  6. These Terms are governed by and construed in accordance with English law and the parties will submit to exclusive jurisdiction of the English courts.
  7. For all Terms relating to National Book Tokens, please refer to the National Book Tokens Website Terms and Conditions: https://www.nationalbooktokens.com/websitetermsandconditions, Privacy Policy: https://www.nationalbooktokens.com/privacypolicyandcookies and Gift Card Terms and Conditions: https://www.nationalbooktokens.com/giftcardtandcs 

2. Changes to Caboodle

You acknowledge and accept that we may from time to time alter any aspect of Caboodle as we think fit and without notice to you.

3. Changes to the Terms

We may change these terms by updating this page without notice. You should check this page from time to time to ensure that you are happy with any changes.

4. Acceptable Use Policy

1. It is a condition of use of Caboodle that you will not post any Prohibited Content on any section of the Website as set out below. Prohibited Content includes (but is not limited to):

  1. falsehoods or misrepresentations that could damage us or any third party;
  2. content or links to websites that are unlawful, obscene, indecent, profane, defamatory, libellous, threatening, pornographic, harassing, hateful, racially or ethnically offensive, in breach of privacy or confidence or encourage such conduct and/or that would be considered a criminal offence, give rise to breach of contract, break any law, or are otherwise inappropriate;
  3. any illegal or unauthorised copy of work protected by a third party's copyright, including but not limited to providing pirated computer programmes or links to them, providing information to circumvent manufacture-installed copy-protect devices, or providing pirated music or links to pirated music files, or any encouragement to do so;
  4. material that is otherwise subject to third party rights unless you have the relevant permission to use such material and publish it on the Website;
  5. impersonation of another person;
  6. advertisements or solicitations of business; or
  7. personal information about another person and/or attempts to solicit personal information from anyone.

2. Any content which includes any of the content set out at clause 4.1 is Prohibited Content. We may, in our absolute discretion, deem any other content not listed in clause 4.1 to be Prohibited Content. We may edit, move or delete any content that you provide at our sole discretion (whether or not it is Prohibited Content).

3. We reserve the right to investigate and take appropriate action against anyone who, in our opinion, is in breach of this Acceptable Use Policy, and in particular, posts Prohibited Content. Such action includes, but is not limited to, reporting the Prohibited Content and your details to the appropriate law enforcement agencies and removing the Prohibited Content from the Website.

4. We reserve the right to suspend your account or terminate your access to the Website, if you are, in our absolute discretion, deemed to have infringed this Acceptable Use Policy.

5. If you believe that any content displayed on Caboodle contains Prohibited Content, please notify us immediately by contacting us at https://caboodle.nationalbooktokens.com/cs/new-enquiry?q=51. We will consider your notification and if we consider it to be appropriate we will take all reasonable steps to remove the Prohibited Content complained about within a reasonable time.

6. Duplicate accounts created using an alternative email address are not permitted. You may only create one account per person. We reserve the right to remove or suspend accounts if we feel you have tried to abuse Caboodle in any way or believe that you are in violation of this Acceptable Use Policy. 

7. You may only sign up once and may not authorise others to use your account except as specifically permitted in relation to particular activities (for example, if you are asked to allow your child to play the Book Island Challenge or read a children's Book Doctor article).

8. You are responsible for all use of Caboodle on your account whether by you or a third party, whether or not authorised. If you have reason to suspect your account has become compromised, please notify us immediately here: https://caboodle.nationalbooktokens.com/cs/new-enquiry?q=51

5. Website Links

  1. Caboodle may incorporate links to other websites of third parties. Such links are provided for your convenience only, and their provision does not constitute an authorisation by us to you to access such third party websites, nor an endorsement of the content of such third party websites by us. You acknowledge that the use of such third party websites is governed by the terms and conditions of use as applicable to such websites.
  2. You acknowledge and accept that we are not, and will not be held responsible for any damages, loss, costs or expenses arising from the use of such third party websites or products or services available through such third party websites.

6. Security

We take your online privacy seriously. However, although we use appropriate encrypted security software on the Website, the security of information transmitted via the Internet cannot be guaranteed. Any losses incurred or sustained by you as a result of transmitting information by means of email or other internet link will be borne solely and exclusively by you.

7. Additional Rules

Caboodle will include various competitions, prize draws, and other features that are each governed by additional terms and conditions. Please read those terms and conditions, posted or linked at each feature, before participating in them, as they form part of these Terms to which you agree through your continued use of this site.

8. Your Caboodle Account

  1. In order to create a Caboodle, you need to register your details with us. You must provide us with accurate and complete information as indicated on the sign up screen, and it is your responsibility to inform us of any changes to that information.
  2. Upon creating an account on Caboodle, you will choose a password. None of our employees will ever ask you for this password. Do not disclose this password to anyone under any circumstances whatsoever.
  3. You are responsible for all use of your account details and for preventing unauthorised use of your account. If you believe there has been any breach of security such as the disclosure, theft or unauthorised use of your ID or any payment information you must notify us immediately by contacting https://caboodle.nationalbooktokens.com/cs/new-enquiry?q=51
  4. When you sign up to Caboodle, you will automatically be opted in to emails from National Book Tokens. Caboodle is primarily an email programme and to get the full benefit of Caboodle, you need to be opted in to receive emails. However, you can opt out at any time by updating your preferences: https://caboodle.nationalbooktokens.com/preferences

9. Privacy

We will only use personal details supplied by you in accordance with our Privacy Policy.

10. Intellectual Property Rights

  1. Caboodle contains material that is owned or licensed by us. You may not copy, reproduce, upload, post, distribute, republish, retransmit, or modify in any way any of the material on the website or emails, including computer code and software.
  2. All brand names, product names and titles used on Caboodle are trade names, and in some instances trademarks, of their respective holders. No permission is given in respect of use of any of the above, and such use may constitute an infringement of the holders' rights.
  3. By inputting data, posting comments and messages, sending emails, submitting content, uploading data or files or otherwise communicating with us through Caboodle (each a "Communication"), you are granting us a perpetual, non-exclusive, royalty free, unrestricted worldwide licence to use, display, sublicense, adapt, create derivative works from, transmit and copy such Communication and you waive your right to be identified as the author of such content and your right to object to derogatory treatment of it. The foregoing grant shall include the right to exploit any proprietary rights in such Communication, including but not limited to rights under trademark, copyright, service mark or patent laws in any relevant jurisdiction in any media.

11. Comments on how we may improve our service to you

We aim to provide outstanding customer service. If you have any comments about the service you have received from us, please contact us using the form below. 

12. Contact Us

For comments relating to Caboodle generally, please contact us at: https://caboodle.nationalbooktokens.com/cs/new-enquiry?q=51


These terms and conditions were last reviewed August 2021.

Back to Free Books

 

Free Book Terms and Conditions

Caboodle Reward: Users who currently have 650 Caboodle Points or more may select a free book from the current selection. Find out more about How Caboodle Works and view My Caboodle Points.

  • Caboodle Terms and Conditions & Caboodle Points Terms and Conditions apply.
  • No purchase necessary.
  • All users must be aged 16 and above, and residents of the UK and Republic of Ireland (including the Channel Islands).
  • Only one free book claim per person will be accepted. Users may not claim more than one free book.
  • Users’ details will be shared with Bloomsbury Publishing for the purposes of processing your claim, and users agree to receiving promotional materials from Bloomsbury Publishing with their free book. Your details will not be used for any other purpose, or passed onto any third parties, unless specified. You can view Bloomsbury Publishing's Privacy Policy here.
  • The free books are non-transferable and there are no cash alternatives.
  • We reserve the right to amend the specification of the reward or offer an alternative reward.
  • We reserve the right to verify all claims.
  • Our decision regarding a user's amount of Caboodle Points is final and no correspondence will be entered into. The 650 Caboodle Points total may not include duplicate points transferred from another account, duplicate or multiple Caboodle accounts, reinstating expired Caboodle Points, or any other way that infringes the Acceptable Use Policy. 
  • If a user does not claim a free book before some Caboodle Points expire, resulting in them having fewer than 650 Caboodle Points at the time of wanting to claim, we are not obliged to compensate the user. We are not obligated to allow users to claim a free book if they had the stated number of Caboodle Points at any time before the reward started. The reward is only available to users who currently have 650 Caboodle Points. 
  • The amount of Caboodle Points that a user is required to collect to participate in the reward may change at any time and without notice.
  • Users may only select a book from the selection featured on this website. We cannot supply books that are not listed as part of this selection.
  • The free book is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes, including National Book Tokens gift cards.
  • The free book range is subject to availability and subject to change without notice, whether the whole selection or individual titles. In the event that the user’s preferred choice of book is no longer available, we reserve the right to supply an alternative book from the selection.
  • There is a limited amount of books that can be claimed each month. Once the maximum number of books has been claimed, users will need to wait until the new copies are available in order to make a claim. If copies are available to claim, users will be able to proceed with the claims process, otherwise they will see a message asking them to check back the following month.
  • The amount of copies available will refresh on the 1st of every month.
  • All free book claims are processed at the start of every month and then forwarded securely onto Bloomsbury Publishing to dispatch. This process may take up to 12 weeks. We accept no responsibility for the free books dispatch being delayed and we kindly ask users to be patient while Bloomsbury Publishing work through the claims. 
  • We accept no responsibility for claims that are incomplete, illegible, incorrect, cannot be entered for any technical or other reason, corrupted or fail to reach us for any reason. Automatically generated claims or claims via third parties are invalid and shall not be considered. If you are having problems, please contact us.
  • We accept no responsibility for users not receiving communications due to their spam filter, accidental deletion, incorrect email provided, or for any other reason.
  • We accept no responsibility for users not receiving their free book once it has been dispatched. On a case-by-case basis, we will do our best to replace the book via the publisher but regretfully this may not always be possible.
  • We hold the right to withdraw this reward at any time. The terms of this reward are subject to change without notice.
  • Our decision is final in all matters relating to this reward and no correspondence or discussion will be entered into.
  • We will only use your email address and other personal information as outlined in our privacy policy.
  • These terms and conditions were last reviewed August 2021. 

 

Caboodle Points Terms and Conditions

  • Caboodle Terms and Conditions apply.
  • All users must be aged 16 and above, and residents of the UK and Republic of Ireland (including the Channel Islands).
  • Users will be automatically entered into the Caboodle Points scheme upon signing up for the Website, including opting in to emails from National Book Tokens.
  • Caboodle Points can only be allocated to an individual using a single email address, and cannot be transferred to another user. Users need to ensure they use the same email address when completing actions which accrue points.
  • Caboodle Points are allocated according to a user's actions on the Website. The number of Caboodle Points allocated for each action are determined by Book Tokens Ltd. and may be subject to change at any time without notice.
  • Some Caboodle Points are permanent and have no expiry date. These include Caboodle Points collected for:
    • signing up to the Website (25 Caboodle Points);
    • creating a password (75 Caboodle Points);
    • completing a profile (150 Caboodle Points);
    • registering a National Book Tokens gift card or e-Gift card (300 Caboodle Points).
  • Some Caboodle Points expire after a set amount of time. These include Caboodle Points collected for:
    • entering a competition;
    • completing a survey;
    • playing Hidden Books Game (during live competition period only).
  • The maximum number of Caboodle Points a user can collect for each action in any 12 month period may be set, and once this limit is reached, the user will no longer be allocated new Caboodle Points upon completing that action.
  • Users can see their Caboodle Points total, including how they were collected and how many, and their expiry date, in My Caboodle Points.
  • Users will be eligible to receive dedicated special offers, exclusive content, or complimentary treats, referred to as 'benefits and rewards’, which will be determined on a rolling basis by Book Tokens Ltd.
  • We reserve the right at its sole discretion to modify, suspend or cancel the Caboodle Points scheme, including all associated benefits and rewards for any reason.
  • We reserve the right to revoke Caboodle Points, and to withhold or withdraw benefits and rewards from individual users, if we feel the participant has tried to abuse the scheme in any way or believe a user is in violation of acceptable usage of the scheme.
  • Our decision regarding a user's amount of Caboodle Points is final and no correspondence will be entered into.
  • We reserve the right to amend or end, without notice, the Caboodle Points scheme, including but not limited to: amending the value of points allocated to a defined activity, removing point accrual from a defined activity, adding further point-accruing activities, amending the level of points at which benefits and rewards are allocated, amending or withdrawing benefits and rewards, or ending the scheme in its entirety.
  • Caboodle Points hold no material value and cannot be exchanged for National Book Tokens gift cards (or e-Gift cards) or cash, and are subject to availability.
  • All benefits and rewards are sent by email to eligible users who are opted in to receive communications from National Book Tokens; you can review your email preferences. We accept no responsibility for users not receiving email correspondence regarding benefits and rewards for any reason, and is not obligated to forward on or resend a benefit and reward to a user.
  • All benefits and rewards are intended for the sole use of the name recipient and cannot be exchanged for National Book Tokens gift cards or cash.
  • All benefit and rewards will be issued to each eligible user once only and will not be issued retroactively for users who subsequently become eligible, unless specified.
  • Further terms and conditions may apply to individual benefits and rewards; these will be communicated at the point of each benefit or reward being issued.

Caboodle Points: 'Registering a National Book Tokens gift card or e-Gift card for 300 Caboodle Points' | Additional Terms and Conditions

  • You must at the time of registering be the lawful holder of the National Book Tokens gift card or e-Gift card you are registering.
  • A National Book Tokens gift card or e-Gift card can be registered once only, and subsequent attempts to register a duplicate card number will be invalid.
  • Registering a National Book Token on the Website will not affect the balance on the gift card.
    In order to register a gift card or e-Gift card on the Caboodle website, you need to have the full gift card number, which can be found on the back of the gift card or on the e-Gift card PDF, the value of the card when purchased, and the month and year purchased. If purchased in a shop, the gift card number should also be printed on your receipt.
  • We regret that gift cards purchased online and sent directly to the recipient (including personalised gift cards, e-Gift cards and gift cards purchased from Voucher Express) cannot currently be registered on Caboodle as the purchaser will not have access to the gift card number.
  • These terms and conditions were last reviewed August 2021.

 

Monthly Prize Draw Terms and Conditions

Each month, one person will receive a 1 x £100 or €120 National Book Tokens gift card or e-Gift card.

  • Caboodle Terms and Conditions apply.
  • All users must be aged 16 and above, and residents of the UK and Republic of Ireland (including the Channel Islands).
  • To be eligible, entrants must be opted in to receive emails from Caboodle and National Book Tokens at the time at which the prize draw takes place. View your email preferences here.
  • The prize draw takes place each month shortly after the first (1st) day of the month.
  • This competition has no specified end date but we may cancel or amend the competition at any time without notice.
  • No purchase necessary.
  • Only one entry per person will be accepted. Entrants may not win more than one prize. Entrants will be entered into the prize draw each month, but only need to sign up once.
  • Entrants agree to us using their details in post-competition publicity. Your details will not be used for any other purpose, or passed onto any third parties, unless specified. Winners' details may be shared securely with a third party in order to fulfil the dispatch of competition prizes.
  • The prizes are non-transferable and there are no cash alternatives, and are subject to availability. We reserve the right to amend the specification of the prize or offer an alternative prize. In exceptional circumstances, we reserve the right to foreclose the competition without notice.
  • National Book Tokens gift cards and e-Gift cards can be spent in participating bookshops. Find out more.
  • We will choose the winner at random from all qualifying entries.
  • We will contact the winner by email shortly after first (1st) day of the month. In the event of a winner not responding after 14 days, we reserve the right to allocate the prize to another winner, or foreclose the prize for that month. Unsuccessful entrants will not be contacted.
  • We accept no responsibility for winners not receiving their communications due to their spam filter, accidental deletion, incorrect email provided, or for any other reason. In the event of this, we are unable to provide compensation.
  • We accept no responsibility for winners not receiving their prize once it has been dispatched. On a case-by-case basis, we will do our best to compensate the winner but regretfully this may not always be possible.
  • Our decision is final and no correspondence will be entered into.
  • These terms and conditions were last reviewed August 2021. 

Back to game

Hidden Books Game Terms and Conditions

Main Prizes: 1 entrant who gets all 20 answers correct will receive £500/€500 of National Book Tokens (2 x £250/€250 National Book Tokens gift cards).
Runners-Up Prizes: 10 entrants selected from all entrants will each receive a £150/€150 National Book Tokens gift card.

  • By entering this competition, you also agree to the Caboodle Terms and Conditions and Caboodle Points Terms and Conditions.
    Closing date: 11:59pm, Friday 31st December 2021.
  • No purchase necessary.
  • Only one entry per person will be accepted. Entrants may not win more than one prize.
  • The competition is open to UK and Republic of Ireland residents except employees of the Booksellers Association and Book Tokens Ltd., their families, employees of participating bookshops, and anyone else connected with this promotion.
  • Entrants must be aged 16 or over.
  • The Promoter accepts no responsibility for entries that are incomplete, illegible, incorrect, corrupted or fail to reach the Promoter by the closing date for any reason. Automatically generated entries or entries via third parties are invalid and shall not be considered.
  • Entrants agree to the Promoter using their details in post-competition publicity. Your details will not be used for any other purpose, or passed onto any third parties, unless specified. Winners' details may be shared securely with a third party (such as the publisher) in order to fulfil the dispatch of competition prizes.
  • Entrants will automatically collect 50 Caboodle Points when saving their progress; this is a one-off allocation and further Caboodle Points will not be collected should an entrant play the game multiple times. Find out more about How Caboodle Works.
  • The prizes are non-transferable and there are no cash alternatives, and are subject to availability. The Promoter reserves the right to amend the specification of the prize or offer an alternative prize. In exceptional circumstances, the Promoter reserves the right to foreclose the competition without notice.
  • If National Book Tokens gift cards or e-Gift cards are included in the prize, they can be spent in participating bookshops.
  • The Promoter will choose winners at random from all qualifying entries.
  • The Promoter will contact winners by email shortly after the closing date. In the event of a winner not responding after 14 days, the Promoter reserves the right to allocate the prize to another winner, or foreclose the prize. Unsuccessful entrants will not be contacted.
  • The Promoter accepts no responsibility for winners not receiving the Promoter’s communications due to their spam filter, accidental deletion, incorrect email provided, or for any other reason. In the event of this, the Promoter is unable to provide compensation.
  • The Promoter accepts no responsibility for winners not receiving their prize once it has been dispatched. On a case-by-case basis, the Promoter will do their best to compensate the winner but regretfully this may not always be possible.
    The Promoter’s decision is final and no correspondence will be entered into.
  • The Promoter will only use your email address and other personal information as outlined in our privacy policy.
  • Promoter: Book Tokens Ltd, 6 Bell Yard, London, WC2A 2JR.
  • Due to the ongoing pandemic (COVID-19), there may be a delay in prizes being dispatched or delay in contacting winners due to the availability of such prizes. The Promoter accepts no liability for the delay of prizes being received and is unable to compensated for delays or any other unavoidable issues.

 

How Caboodle Works

How does Caboodle work?

Discover more about the rewards programme from National Book Tokens and how to collect Caboodle Points.

How Caboodle Works
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