For Caboodle queries that aren't answered in our FAQs, please get in touch using the form below.

If your query is about National Book Tokens gift cards, Bookily gift cards or e-Gift cards, please visit the National Book Tokens website where you'll find more information to help you, or you can get in touch with the customer service team.

Please note:
• You can view the Caboodle Points you currently have – including how you collected them and when, and their expiry dates – on the My Caboodle Points page.
• Caboodle Points are just for fun – they have no monetary value, can’t be ‘spent’, and can’t be exchanged for National Book Tokens or cash.
• You can read more about Caboodle on our How Caboodle Works page, and in our Terms and Conditions and FAQs.
• If you don't have a password, or have forgotten it, just go to 'Log in', click on 'Forgotten password', and follow the instructions sent to you by email.

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