For Caboodle queries that aren't answered in our FAQs, please get in touch using the form below.

If your query is about National Book Tokens gift cards or e-Gift cards, please visit the National Book Tokens website where you'll find more information to help you, or you can get in touch with the customer service team.

Please note:
• You can view the Caboodle Points you currently have – including how you collected them and when, and their expiry dates – on the My Caboodle Points page.
• Caboodle Points are just for fun – they have no monetary value, can’t be ‘spent’, and can’t be exchanged for National Book Tokens or cash.
• You can read more about Caboodle on our How Caboodle Works page, and in our Terms and Conditions and FAQs.
• If you don't have a password, or have forgotten it, just go to 'Log in', click on 'Forgotten password', and follow the instructions sent to you by email.

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