Terms and Conditions

Website Terms and Conditions

Free Book Offer Terms and Conditions

Caboodle Points Terms and Conditions

Monthly Prize Draw Terms and Conditions

Website Terms and Conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Book Tokens Ltd’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Caboodle’ or ‘Book Tokens Ltd’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is 6 Bell Yard, London, WC2A 2JR. Our company registration number is No. 379411 incorporated in England & Wales. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • This website uses cookies to monitor browsing preferences. If you do not wish to accept cookies your web-browser should be configured to notify you and/or reject cookies. For a list of all cookies used on this site, please visit our Privacy & Cookies policy. By using this site, you accept this Privacy & Cookies Policy.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • We may revise these terms of use at any time by amending this page and you should check this page from time to time.

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Free Book Offer Terms and Conditions

Claim a free book when you buy £75 or €90 of National Book Tokens gift cards

Summary:
The promotion entitles participants who purchase £75 or €90 or more worth of National Book Tokens gift cards in the preceeding 24 month period to claim a free book (max 4 per customer) from the current range of free books.

  • Promoter: Book Tokens Ltd, 6 Bell Yard, London, WC2A 2JR
  • Promotion start date – 1st October 2013
  • For claims to qualify for a free book:
  • Claimants must at the time of registering be the lawful holder of the National Book Tokens gift card they are registering.
  • Claimants must register £75 or €90 (the qualifying value) worth of National Book Tokens gift cards (or more) on the My Cards section of the Caboodle website.
  • The qualifying value needs to have been purchased within 24 months prior to the claim being made.
  • The qualifying value can be across one or more National Book Tokens gift cards.
  • The value on a gift card cannot be claimed against more than once, and gift cards cards cannot be registered to more than one account.
  • All claims will be verified by the Promoter.
  • A maximum of 4 free books per account in any 24 month period may be claimed.
  • Claims are processed at the start of every month and then forwarded securely onto Penguin to dispatch. This process may take up to 6 weeks.
  • The free books range is published on the Caboodle website – the Promoter cannot supply books that are not listed as part of this range.
  • The free book range is subject to availability and subject to change without notice. In the event that the claimant’s preferred choice of book is no longer available, the Promoter reserves the right to offer an alternative book of equal or greater value.
  • The free book is non-exchangeable, non-transferable, and is not redeemable for cash or other prizes, including National Book Tokens gift cards.
  • The Promotion is open to UK and Republic of Ireland residents except employees of the Booksellers Association, Book Tokens Ltd and employees of participating bookshops.
  • Claimants agree to the Promoter using their details in post-competition publicity. Your details will be shared with Penguin for the purposes of processing your claim, and Claimants agree to receiving promotional materials from Penguin with their free book. Your details will not be used for any other purpose, or passed onto any third parties, unless specified.
  • Claimants must be over the age of 16.
  • No responsibility is taken for claims or gift cards that are lost, delayed, misdirected or incomplete or cannot be entered for any technical or other reason. If you are having problems submitting your claim, please contact us using the online form.
  • The Promoter holds the right to withdraw this promotion at any time. The terms of this promotion are subject to change without notice.
  • The Promoter’s decision is final in all matters relating to the promotion and no correspondence or discussion will be entered into.
  • These terms and conditions were last reviewed June 2018.

Caboodle Points Terms and Conditions

Caboodle Points

  • Users will be automatically entered into the Caboodle Points scheme upon signing up for Caboodle.
  • Caboodle Points can only be allocated to an individual using a single email address, and cannot be transferred to another user.
  • Caboodle Points are allocated according to a user’s actions on the Caboodle website. The number of Caboodle Points allocated for each action are determined by Book Tokens Ltd and may be subject to change.
  • Some Caboodle Points are permanent and have no expiry date. These include Caboodle Points collected for:
    • signing up to Caboodle (25 Caboodle Points);
    • creating a password (75 Caboodle Points);
    • completing a profile (150 Caboodle Points);
    • registering a National Book Tokens gift card (300 Caboodle Points).
  • Some Caboodle Points expire after a set amount of time. These include Caboodle Points collected for:
    • entering a competition;
    • completing a survey;
    • playing Hidden Books Game (during live competition period only, as specified in the game’s terms and conditions).
  • The maximum number of Caboodle Points a user can collect for each action in any 12 month period is set, and once this limit is reached, the user will no longer be allocated new Caboodle Points upon completing that action. These limits are subject to change without notice. The limits are set as follows:
    • for entering competitions, users can collect no more than 250 Caboodle Points in a 12 month period;
    • for playing Hidden Books Game, users can collect no more than 50 Caboodle Points in a 12 month period;
    • for completing a survey, users can collect no more than 100 Caboodle Points in a 12 month period.
  • Book Tokens Ltd reserves the right at its sole discretion to modify, suspend or cancel the Caboodle Points scheme, without notice for any conduct that we, in our sole discretion, believe is in violation of acceptable usage of the scheme. We also reserve the right to revoke Caboodle Points if we feel the participant has tried to abuse the scheme in any way.
  • Book Tokens Ltd reserves the right to amend or end, without notice, the Caboodle Points scheme, including but not limited to: amending the value of points allocated to a defined activity, removing point accrual from a defined activity, adding further point-accruing activities, amending the level of points at which benefits and rewards are allocated or ending the scheme in its entirety. 
  • Caboodle Points hold no material value and cannot be exchanged for National Book Tokens or cash.

 

Monthly Prize Draw Terms and Conditions

  • One winner will be drawn at random to receive 1 x £100 or €120 National Book Token each month.
  • No purchase necessary.
  • Only one entry per person will be accepted.
  • The prize is non-transferable and there are no cash alternatives. The Promoter reserves the right to amend the specification of the prize or offer an alternative prize.
  • The competition is open to UK and Republic of Ireland residents except employees of the Booksellers Association and Book Tokens Ltd., and employees of participating bookshops.
  • Entrants must be aged 16 or over.
  • By entering, entrants acknowledge that this competition is a game of chance, which does not involve exercising any skill or judgement.
  • Entrants agree to Book Tokens Ltd. using their details in post-competition publicity. Your details will not be used for any other purpose, or passed onto any third parties, unless specified. Winners’ details may be shared securely with a third-party in order to fulfil the dispatch of competition prizes.
  • To be eligible to win, users must be opted in to receive marketing emails from Caboodle at the time at which the draw takes place.
  • Each monthly prize draw will take place on the 1st of each month and the winner will be notified by email within 10 working days of this.
  • The Promoter will contact winners by email. In the event of a winner not responding after 14 days, the Promoter reserves the right to allocate the prize to another winner.
  • Book Tokens Ltd. will only use your email address and other personal information in compliance with the provisions of the Data Protection Act 1998 and in accordance with our privacy policy.
  • Promoter: Book Tokens Ltd, 6 Bell Yard, London, WC2A 2JR.

 

Hidden Books Game Terms and Conditions

This competition has now ended.

  • First prize: 10 winners who get all 20 answers correct will each win a £250/€250 National Book Tokens gift card.
  • Runners-up: 50 runners-up selected from all entrants will each win a £10/€10 National Book Tokens gift card.
  • No purchase necessary.
  • Only one entry per person will be accepted.
  • The prizes are non-transferable and there are no cash alternatives.
  • Closing date Wednesday 31st January 2018.
  • In the event of a winner not responding when contacted via email after 14 days, we reserve the right to allocate the prize to another winner.
  • The competition is open to UK and Republic of Ireland residents except employees of the Booksellers Association, Book Tokens Ltd and employees of participating bookshops.
  • Entrants agree to Book Tokens Ltd using their details in post-competition publicity. Your details will not be used for any other purpose, or passed onto any third parties, unless specified.
  • The promoters’ decision is final and no correspondence will be entered into.
  • Winning gift cards can be used in any participating bookshop. To find your nearest participating store, visit www.nationalbooktokens.com/spend-everywhere
  • Promoter: Book Tokens Ltd, 6 Bell Yard, London, WC2A 2JR